Art of Process Facilitation

This course is for you if you work across organizational boundaries — leading teams, partnerships, or multi-stakeholder initiatives where getting diverse people to pull in the same direction is both essential and hard.

You’ll benefit most if you are a:

• Project Manager,
• Leader
• Strategist
• Facilitator
• Consultant

working in civil society, the public sector, the private sector, or academia.

This course is especially relevant if you:

• Are navigating complex collaborations with multiple partners or stakeholders
• Want to move from designing collaboration to facilitating it in real time
• Feel that your team or partnership has more potential than it is currently realizing

This course builds on the two foundational methodologies you’ll have encountered in Art of Leading Collectively and Art of Stakeholder Collaboration: the © Collective Leadership Compass and the © Dialogic Change Model (DCM). Rather than introducing a new tool, Art of Process Facilitation brings both together and puts them into practice—helping you facilitate the live dynamics of group interaction, read your collaboration ecosystem in the moment, and guide dialogic processes through the DCM’s phases in real time.

At the end of the course, you will receive a certification, marking your newly learned ability to use the Collective Leadership Compass in combination with the Dialogci Change Model in order to facilitate impactful and inclusive processes.
This certificate can be used to continue the learning journey of CLI’s Certification Programme to become a Collective Leadership Specialist.

The Certification Programme is designed for practitioners who want to develop recognized expertise in collective leadership and create meaningful, lasting change in their working context. Through a structured journey of three modules, two foundational and one advanced, you will deepen your practice and apply it in real-world contexts.

Self-paced module: The value of dialogue in transformative change processes and your role as a dialogue facilitator (online, before the course starts, ca. 40–65 min)

1. Individual reflection on the value of dialogue in transformative change processes and your role as a dialogue facilitator (ca. 10–15 min)
2. Shifting from monologues and debates to reflective and generative dialogues (ca. 15–20 min)
3. Identifying a transformative change process that you want to enliven (ca. 10 min)
4. Refresher on the Collective Leadership Compass and/or Dialogic Change Model (for those who have not completed the ALC or ASC) (ca. 15–20 min)

Day 1 (live): Giving Presence — What is my role as a dialogic facilitator?

1. Essential Question: What is my role as a dialogic facilitator?
2. Deepening our understanding of dialogue and facilitation
3. Dialogic process facilitators: Stewards of aliveness in collaboration ecosystems
4. Deepening inquiry skills through peer coaching
5. Facilitating conversations in Dialogic Change Model Phase 1: Exploring and Engaging

Day 2 (live): Pattern Insights — Enliven my collaboration ecosystem

1. Essential Question: What collaboration ecosystem do I want to help enliven?
2. Visualizing your collaboration ecosystem: from current to desired state
3. Analyzing your collaboration ecosystem with the Collective Leadership Compass
4. Moving into Dialogic Change Model Phase 2: Building and Formalizing
5. Facilitating divergence and convergence in dialogic events and processes
6. Creating a thinking environment for reflective and generative dialogue

Day 3 (live): Process Momentum — How can we co-design and navigate a complex collaboration process?

1. Essential Question: How can we co-design and navigate a complex collaboration process?
2. Personal journalling, drawing, or reflection
3. Co-designing successful process architectures for enlivening your collaboration ecosystem
4. Group reflection on outstanding facilitation questions and challenges
5. Dialogic process facilitators as collective leaders: a Personal Development Plan

Real learning doesn’t happen in a straight line. It happens when you step into unfamiliar territory, make mistakes, try again, and suddenly see things differently. Our courses are designed to create exactly that kind of space, where experimentation is encouraged, failure is part of the process, and genuine breakthroughs become possible.

We offer a (new) blended learning format: three days of live training combined with self-paced learning components.
This approach allows you to benefit from structured group sessions while having dedicated time for personal reflection and integration.

Do you want to learn more about the way our academy works? Read more on our Academy page.

This training is planned as an online event. Please make sure that your internet connection works and that you can use Zoom either via the app or — in cases where the app is blocked — via your internet browser. We recommend to us the Zoom app though.

CLI reserves the right to continue live online sessions without you (and without further compensation) if you miss these sessions because of internet connection errors or Zoom challenges. In any case of technical glitches, communicate with us in advance or as soon as the challenge occurs, We will come back to you individually in such situations and find the best possible solutions together.

Does my time zone matter?
The live sessions run from 9:00am to 4:00pm CET. Please make sure this works for your time zone before registering. The self-paced pre-course module is flexible and can be completed at any time.

How does the self-paced material work?
Before the live course begins, you’ll get access to an online module via a Mural board, sent to you 3–4 weeks before the course starts. It consists of five short units you can complete at your own pace. We recommend finishing it before Day 1 so you can get the most out of the live sessions.

Do you offer discounts?
Yes. We offer group rates for two or more participants, early-bird pricing, alumni discounts, and solidarity rates for students and grassroots organizations. Contact us for details.

Can I take the course with my team?
Yes! Taking the course as a team can deepen the impact significantly—you’ll be able to apply the tools directly to your shared context. Group discounts are available for two or more participants from the same organization. Contact us to discuss options.

How do I purchase this course?
Click “Register here” at the top of this page. Fill out the registration form and send it to our Head of Academy, Cholpon Aitakhunova, at cholpon.aitakhunova@collectiveleadership.com. After registration you’ll receive an invoice, due within 10 days of receipt—and at the latest two weeks before the course starts. Tuition is €1,500 (7% VAT where applicable).

I can see the registration form when I click on register, but I cannot fill it in. What shall I do?

The registration form is provided as a PDF. Please download it first, then fill it in—either digitally or by hand after printing it out.
Once completed, send the form back to us by email to Cholpon Aitkahunova: cholpon.aitakhunova@collectiveleadership.com.

What is the cancellation or refund policy?
We understand that plans change. If you need to cancel:

• Up to 8 weeks before the course: 30% of the tuition is charged
• Up to 4 weeks before: 50% is charged
• After that, 100% is charged

Charges are waived if you find a replacement participant. If circumstances beyond your control prevent your attendance—such as illness or disasters—we’ll work with you to find the best solution.